Once the application has been received (including Part 2) , processing can take up to 4 business days or 2 business days if expedited services was selected. The eVisa document is delivered to the email which was used to make the payment. That address is considered the main account email and all communication is sent there.
Reasons you application could be delayed or on hold:
If any of the above conditions were met, you should of received an email from us requesting a new image. If you feel the images submitted were acceptable and your application has exceeded 4 business days or 2 business days, respectively, please contact us immediately.